About Bedrock Plumbing
Honest Plumbing. Local Roots. Real People.
At Bedrock Plumbing, we are not backed by investors or owned by a corporation. We are a local, family owned business built to serve the Twin Cities for the long run. We did not start this company to grow fast and sell. We started it to build something that lasts. Something built on trust, integrity, and doing the right thing.
Why We Started Bedrock Plumbing
We launched Bedrock Plumbing after completing hundreds of restoration jobs where poor plumbing caused unnecessary damage or delayed repairs. Time and time again, we saw how plumbing issues impacted our customers, and how hard it was for them to find reliable and honest plumbers they could trust.
We had already earned our reputation in restoration by being dependable, professional, and customer focused.
We built Bedrock Plumbing to extend the same level of care, clarity, and communication our restoration customers had come to expect. We wanted to control the full experience and raise the standard for plumbing service in Minnesota.
We Do Plumbing Differently
Plumbing can be confusing. We get it. Most homeowners are not supposed to know the ins and outs of what is behind the walls. That is our job. At Bedrock, our job is not just to fix the issue. It is to educate, communicate, and guide you honestly through your options, so you can make the right call for your home.
That is why we are one of the only plumbing companies in the Twin Cities that gives pricing over the phone. We do not believe in surprises or sales games. We believe you deserve to know what you are getting into from the start.
No Commissions. No Pressure.
One of the biggest problems in our industry is commissioned plumbers. Too many companies pay plumbers based on how much they can upsell. Not us.
At Bedrock, our plumbers are non commissioned. That means they do not make a dime more by selling you things you do not need. Instead, they are incentivized on one thing only: your satisfaction. Their mission is to do great work, treat your home like their own, and earn your trust every time.
Built on Reliability
From day one, we knew the only way to earn lasting trust was to be there when customers need us. Over the last two years, we have answered more than 99.5 percent of our phone calls—during the day, at night, and on weekends. When we say we are 24/7 and always reachable, we mean it.
And when you call Bedrock, you do not get a call center. Not during business hours, and not after hours. You speak with a real Bedrock employee who understands the work and knows how to help. You are not a ticket number. You are our customer, and we treat you that way.
Honest Plumbing with the Bedrock Mindset
We live by what we call the Bedrock Mindset. It is a culture built around doing the right thing every time. Whether it is how we answer the phone, show up to your home, or follow up after a job, we treat every customer interaction as if our reputation depends on it, because it does.
We are proud of the fact that our customers come back again and again, and they refer their friends and family because they trust us. If there is ever an issue, we take the call and we come back. No runaround. No excuses.
Clear Communication. No Surprises.
- What is happening with your plumbing
- What it will cost
- What comes next
We believe great service starts with great communication and that is exactly what you will get from the moment you call us.
We Are Here When You Need Us
Plumbing problems do not stick to business hours and neither do we.
We are a 24/7 plumbing company because we understand that emergencies happen.
Whether it is a midnight pipe burst or a weekend leak, we will be there.
And while some companies are too busy to get to you, we plan our capacity so we can take care of every customer who needs us.
Plumbing Service With Fast Response Times
Give us a call or Schedule one of our plumbers today!
Why Customers Choose Bedrock Plumbing
- Locally owned and family operated
- Transparent and upfront pricing
- Non commissioned and customer first plumbers
- Trusted by thousands of homeowners across the
- Twin Cities
- Available 24/7 for emergencies
- Real people answering every call
- Committed to honest service and lasting relationships
We proudly serve the Twin Cities & Surrounding Metro area:
Bloomington, Burnsville, Eagan, Eden Prairie, Edina, Excelsior, Golden Valley, Hopkins, Long Lake, Maple Grove, Minneapolis, Minnetonka, Medina, New Hope, Orono, Plymouth, Savage, St. Louis Park, St. Paul, Wayzata, Woodbury